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| | Title | Type | PublicationDate | Format |
| Where in the City Using GIS to Manage Government Information (Strategic Focus) | Report | 3/3/2009 | PDF |
| Description |
| Introduction
Because nearly all of the information collected by governments contains a geographic element, public authorities are increasingly implementing GIS solutions to manage all that data. From mapping crime rates to monitoring traffic patterns, governments are looking for ways to leverage GIS in order to make more informed management decisions and provide enhanced service to constituents.
Scope
*Provides an overview of how government agencies have implemented GIS to enhance operations and improve public services
*Provides data from an end-user survey on why governments adopt GIS and how they are using the solution
*Datamonitor's take GIS priorities of government agencies and departments
*Provides strategies to help vendors penetrate the government GIS industry
Highlights
GIS has been widely adopted by government agencies
Constituent demand for better service drives the adoption of GIS by government
Web-based mapping tools have popularized the use of GIS by the public sector
Reasons to Purchase
*Learn about how government agencies are leveraging GIS
*Understand the drivers behind the adoption of GIS in public agencies
*Identify strategies which GIS vendors should adopt for future success in the government sector
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| Business Trends: Understanding Your Government Customer 2009 (Customer Focus) | Technology Decisionmakers Panel | 2/27/2009 | SlidePack |
| Description |
| Introduction
Based on a survey of 150 government agencies in Europe and North America, this Datamonitor study provides insight into IT and business priorities. Results focus on two growing trends in the government sector: Web 2.0 and IT outsourcing.
Scope
*In-depth interviews with 150 agencies in large state and local governments
*Geographic coverage includes Canada, France, Germany, the UK and the US
*Results focus on Web 2.0 adoption, BPO and IT outsourcing and business dynamics
*Respondents include government IT decision-makers such as CIOs and CTOs
Highlights
Faced with the need to do more with less, governments are looking to outsource key functions to private contractors who can deliver services at lower costs.
As agencies seek to improve collaborative outcomes across departments, governments are beginning to explore the capabilities of Web 2.0.
Reasons to Purchase
*Validate your market messaging and positioning in state and local government
*Compare government IT purchasing plans across geographies
*Identify emerging areas of concern for state and local governments
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| The Guide to Voice Solutions in Warehouse Environments (Strategic Focus) | Report | 2/26/2009 | PDF |
| Description |
| Introduction
Worker productivity and business processes are being highly scrutinized and many businesses are becoming more reliant on technology to help improve the bottom line through productivity gains and cost savings. One of these technologies businesses are investing in is voice picking the hands-free technology that uses speech recognition with WMS for order picking activity.
Scope
*Market dynamics in the voice picking solution space
*Impact of new technology trends and industry standards in voice picking
*Evolution of voice picking technology
*Snapshot of the competitive landscape in voice picking
Highlights
Spending is expected to increase as key drivers for investment and trends within the market further materialize creating a more favorable environment for voice picking solutions in the enterprise.
In 2007 the thin client deployment model for voice picking entered the market representing a potential disruptor in this space. Voice picking, for the most part, is implemented on thick clients, where the speech recognition is performed on a mobile computing device.
Reasons to Purchase
*Understand key market trends and drivers shaping voice picking solutions in the enterprise.
*Learn of market sizing and forecasts for spending in voice picking solutions from 2008 to 2014.
*Become familiar with key vendor messages and differentiators across major vendors in the market.
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| Decision Matrix: Selecting an IP Contact Center Vendor (Competitor Focus) | Report | 2/26/2009 | PDF |
| Description |
| Introduction
Due to demand for a better understanding of the competitive landscape in the IP contact center (IPCC) market, Datamonitor has developed the IP Contact Center Decision Matrix. This report explores the competitive dynamics in the IPCC sphere and helps businesses select a vendor based on its technology strength, reputation among customers, and impact in the market.
Scope
*This report provides a comparative analysis of the top IP contact center vendors in the enterprise market.
*It ranks vendors by product and solution, and provides recommendations to companies that are investing in or looking to invest in IPCC platforms.
Highlights
The competitive landscape for IP contact centers is characterized by vendors facing few greenfield opportunities in the large enterprise market in mature geographies. This has caused them to begin to change product and go-to-market strategies, focusing less on the benefits of IP and more on topics such as UC for the contact center.
Vendors have begun to offer unified product lines, with common administration and reporting, user interfaces and functionality far beyond basic routing. This creates new competitive dynamics as IPCC providers begin to encroach on the traditional domains of workforce optimization vendors and CRM providers.
In order to offset markedly slower growth in the large enterprise market, IPCC vendors that had traditionally sold technology for very large contact centers will continue to try to find ways to package and sell products for smaller customers.
Reasons to Purchase
*Understand the competitive IP contact center platform space and market dynamics in the enterprise.
*Gain actionable insight based on Datamonitor's rankings for IP contact center vendors.
*Become familiar with the major IPCC vendors providing contact center platforms. Gain insight into key differentiators among IPCC vendors.
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| How Will IT Budgets Hold Up in 2009? (Customer Focus) | Brief | 2/25/2009 | PDF |
| Description |
| Introduction
After a tumultuous year in which the financial industry crumbled and demand in the global economy slumped, enterprises and vendors are approaching 2009 with a sense of foreboding. To address this uncertainty, Datamonitor has surveyed 520 IT decision makers in H2 2008 to gauge confidence levels among enterprises and provide insight into market opportunities for vendors.
Scope
*A detailed analysis of how IT budgets have been affected by the economic downturn.
*Assessment of business priorities for IT investment.
*Evaluation of the opportunities for business process outsourcing during a recession.
Highlights
The financial maelstrom which struck the global economy in 2008 has generated high levels of uncertainty in the enterprise technology market. Unfortunately, Datamonitor believes that 2009 is going to be an even harder year for enterprises and vendors.
A comparison of the results of Datamonitor's H2 2008 IT decision maker survey with the results of the H1 survey, reveals that enterprise confidence has deteriorated over the last six months. However, overall growth in IT budgets is set to remain flat in 2009.
Demand for technology solutions will fall in some areas, such as supply chain analytics, product lifecycle management and marketing CRM which are not viewed as core or essential processes. However, other areas like sales CRM, financials, procurement and manufacturing execution, will continue to see healthy levels of investment.
Reasons to Purchase
*Analyzes the responses of 520 IT decision makers in H2 2008 regarding their spending priorities and IT budget changes.
*Highlights how enterprises are affected by regional macro-economic conditions.
*Makes strategic go-to-market recommendations based upon H2 2008 data collected globally.
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| Business trends: Retail (Business Trends) | Technology Decisionmakers Panel | 2/24/2009 | SlidePack |
| Description |
| Introduction
This survey addresses key developments for technology investment across Russian, Western European and North American retail markets.
Scope
*Covers end-user sentiment across seven key geographies: Russia, France, Germany, Italy, Spain, the UK and the US.
*Provides analysis on 20 questions covering IT budgets, vendor selection and emerging IT strategies
Highlights
Customer focus briefs include: updates on end-user priorities and needs, analysis of changing competitive dynamics and market activity as well as insights into factors affecting ongoing market forecasts.
Key findings include: The US is leading the way in terms of retail technology adoption in most areas Globally, IT budgets are mostly expected to remain flat in 2009 Technology product and service budgets do not vary by sector or geography; but service requirements do
Reasons to Purchase
*Outline key marketing messages to take to specific regional retailers
*Understand current vendor preferences and emerging strategies being employed by retailers.
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| IT Services Contracts Monthly Roundup, January 2009 | Brief | 2/24/2009 | PDF |
| Description |
| Introduction
An analyst-based report on the contracts signed in the previous month, with graphical representation of key activity by volume and value for industries and IT services domains. The analysis will cover any significant deals and compare activities to the previous 12 months, highlighting contracts up for expiration.
Scope
*Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America
*Covers all deal types in all IT services domains, including infrastructure, applications and BPO
Highlights
The main trends seen during the month include decline in the value of IT services contract by 32% Y-o-Y to $6.5bn; deals valued under $50m accounting for 82% of the total deal volume; and infrastructure management contracts, and defense and government agencies contracts accounting for 30% and 36%, respectively, of the total contract value.
Other trends include IBM leading the IT services space with the highest total deal value, enterprises preferring shorter deals with durations of less than three years, and volume of IT services contracts in Asia Pacific declining by 59% Y-o-Y. Of all the contracts expiring in the next six months, 23% are application management contracts.
Reasons to Purchase
*Track major deals among your competitors and plan your strategy accordingly
*Understand which deals are set to expire, and when
*Analyze trends by IT Services domain and by client industry and country
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| Technology Finance Yearly Roundup 2008 | Brief | 2/18/2009 | SlidePack |
| Description |
| Introduction
This report contains extensive qualitative and quantitative analysis of yearly deal activity (including strategic alliances) in the software, hardware, IT services, and telecom sectors across global markets, with a specific focus on key emerging markets. It offers a unique insight into deal activity, deal rationale, valuation trends, and the market fundamentals driving various sub-sectors.
Scope
*Insights into deal activity across M&A, private equity, venture financing, private placement, IPO, secondary offering, and strategic alliance deals
*In-depth analysis on all key sectors, namely software, hardware, IT services, and telecom
*Geographical trends by primary regions and by key emerging markets
*Detailed analysis of the deal activity during the year, along with the trend by deal volume and value
Highlights
The technology sector recorded 1,754 M&A deals worth $73.3 billion in H2 08, a decline of 20.4% in volume terms and 62.5% in value terms, compared with H1 08. Mature players in the Asia Pacific and European telecom markets continued to expand into the emerging markets, while US and Western Europe saw ongoing consolidation.
Venture capital investments in 2008 amounted to approximately $16.4 billion through 2,025 deals. The deal activity in H2 08 declined by 10.4% in volume terms and 26.3% in value terms compared with H1 08. The majority of the companies used the funds to accelerate growth, increase investments, expand product portfolio, and increase market share.
The technology sector recorded 84 public offerings worth $11.2 billion in 2008. Companies raised around $8.4 billion in H1 08 from 63 deals and $2.8 billion from 21 transactions in H2 08. Capital raising activity in H2 08 was adversely affected by the slowdown in the global markets following the sub-prime crisis in the US.
Reasons to Purchase
*Understand which technology sectors are experiencing the most activity, and which type of investor, and advisor are playing the significant roles
*Find out how key deals are changing the competitive landscape of your business in software, hardware, IT services, and telecom sectors
*Find out how companies in technology and telecom sectors are raising funds through capital markets, private equity, and private placement deals
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| IT Services Company Profile: Infosys Technologies Ltd (Vendor Focus) | Brief | 2/18/2009 | PDF |
| Description |
| Introduction
This brief analyses the strengths and weaknesses of Infosys Technologies Ltd's IT services offering and takes an in-depth look at the company's structure, history and financial performance.
Scope
*This brief analyses the strengths and weaknesses of Infosys Technologies Ltd's IT services offering
*It takes an in-depth look at the company's structure, history and financial performance
*Includes analyst opinion on the performance of the company
Highlights
Infosys is one of the largest and most respected Indian outsourcing companies which has grown rapidly and now competes with the largest Western players. It is one of three Indian giants, along with Tata Consultancy Services and Wipro which have been instrumental in making India the most popular IT outsourcing destination in the world.
While the threat of attrition and rising staff wages have been a constant bug bear in the past, these are unlikely to continue to be key concerns in 2009 given the challenges of the current global economic climate. Revenue growth has already slowed, and Infosys' outlook is more cautious than ever.
Reasons to Purchase
*Understand the strengths and weaknesses of a key player in the IT services industry
*Develop an in-depth understanding of the products, services and strategies of a key IT services provider
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| IT Services Contracts Monthly Datasheet, January 2009 | Brief | 2/12/2009 | Interactive Model |
| Description |
| Introduction
A slice of the IT Services Contracts Database covering all deals signed in the month of January, 2009, delivered in an Excel datasheet.
Scope
*Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America
*Covers all deal types in all IT services domains, including infrastructure, applications and BPO
Highlights
This datasheet lists all the publicly announced IT services contract signings for the month of January, 2009.
Reasons to Purchase
*Track major deals among your competitors and plan your strategy accordingly
*Understand which deals are set to expire, and when
*Analyze trends by IT Services domain and by client industry and country
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| Business Trends: North American Retail Banking Technology Spending Strategies 2009 (Customer Focus) | Technology Decisionmakers Panel | 2/12/2009 | SlidePack |
| Description |
| Introduction
This Datamonitor study examines top business challenges, IT budget outlook and spending priorities among retail banks in North America. It is based on the results of Datamonitor's Business Trends primary research survey, conducted between October and December 2008.
Scope
*The total sample size was 80 retail banks: o10 in Canada o70 in the US
*Banks were grouped by asset size: o67%: assets of between $1bn and $10bn o33%: assets of over $10bn
*The survey involved structured interviews comprised of three sections: oDemographics oIT budget changes, spending objectives and strategic goals
*Respondents held senior institutional positions, with technology decision-making authority.
Highlights
The credit crisis directly impacted IT investment budgets in 2008, and this trend will unsurprisingly continue in 2009.
Despite difficult trading conditions, carefully targeted IT investments will continue.
The crisis has caused prompted additional investment to be made available for improvements in operational risk management practices, especially among larger institutions.
Reasons to Purchase
*The Business Trends Survey provides the latest primary research and comprehensive understanding of IT and business trends.
*Gain insight into the impact of the credit crisis on IT investment.
*Understand the IT investment priorities in North American retail banking for 2009.
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| 2009 Trends to Watch: Retail Technology | Brief | 2/11/2009 | PDF |
| Description |
| Introduction
Brief that examines the key trends in retail technology for 2009.
Scope
*An overview of the market environment facing retailers in 2009
*Datamonitor's view of the technology priorities for retailers
*Action points to help vendors in the retail technology market
Highlights
Sales growth is expected to decline in most retail sectors as consumers cut back on spending in 2009, resulting in cuts in technology budgets.
Investments that provide returns in less than 12 months will be top priority, rather than lengthy system overhauls.
Outsourced IT support and hosted applications gain ground has retailers look to improve efficiency and cut costs.
Reasons to Purchase
*Learn about the trends in retail technology in 2009
*Gain insight into where retail companies are investing
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| Technology Vendor Financials Monthly Datasheet, January 2009 | Brief | 2/10/2009 | PDF & DataPack |
| Description |
| Introduction
This datasheet provides a detailed look at second quarter revenues, profits, market capitalization and other key ratios for companies in the telecoms, communications infrastructure and applications, security, IT services, hardware, information management, software infrastructure, and business applications sectors for January 2009.
Scope
*Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America
*Includes large IT generalists, telecoms, communications infrastructure and applications, security, IT services, hardware, and business applications
*Features a regularly updated market capitalization index
*Features key profitability ratios
Highlights
The datasheet provides quarterly revenues, profits, market capitalization and key profitability ratios for selected 129 IT vendors in telecom, communications infrastructure and applications, security, IT services, hardware, information management, software infrastructure, and business applications sectors.
Reasons to Purchase
*Understand which tech vendors are performing well, and which are suffering
*Track differences between sub-sectors
*Analyze trends in the industry as a whole
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| 2009 Trends to Watch: Flexible Working | Brief | 2/10/2009 | PDF |
| Description |
| Introduction
The need to provide flexible working solutions is a reality for the majority of enterprises in Western economies in 2009. A myriad of reasons exist for this trend, including the goal of helping employees achieve a better work/life balance, staff retention requirements, a desire to improve business processes or cut costs, as well as encouragement through various forms of government legislation.
Scope
*Assesses enterprises' approach to flexible working solution adoption and the factors that will resonate with decision makers.
*Clarifies the stakeholders that will be involved in decision making and the degree to which their roles and objectives vary.
*Outlines the competitive landscape among solution providers that are targeting this space.
*Provides recommendations to vendors that are positioning solutions for flexible working.
Highlights
The fact that cost cutting will be firmly on the agenda in 2009 suggests a new drive for flexible working processes, thereby bringing with it an opportunity for technology vendors to position a host of technology and consulting solutions.
Datamonitor's market analysis suggests that the drivers for flexible working solutions outweigh the inhibitors, with enterprise IT decision makers rating the likes of employee-centric benefits and cost savings highly. However, evidence from end users also suggests that there are clearly some concerns, most notably those relating to security.
One of the features of the flexible working solutions market is the degree to which different vendors/services providers with differing backgrounds and traditional areas of expertise are targeting the market. The result is a highly competitive marketplace, which at present has yet to produce an outright market leader.
Reasons to Purchase
*Understand the drivers and inhibitors to the adoption of flexible working solutions.
*Appreciate the trends which Datamonitor believes will influence the flexible working solutions market in 2009.
*Gain actionable advice for positioning flexible working services and solutions.
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| Media - BRIC (Brazil, Russia, India, China) Industry Guide | Industry Guide | 2/9/2009 | PDF |
| Description |
| Datamonitor's Media Industry Guide is an essential resource for top-level data and analysis covering the BRIC (Brazil, Russia, India, China) Media industry. The report includes easily comparable data on market value, volume, segmentation and market share, plus full five year market forecasts. It examines future problems, innovations and potential growth areas within the market.
Scope of the Report
* Contains an executive summary and data on value, volume and segmentation
* Provides textual analysis of the industry's prospects, competitive landscape and profiles of the leading companies
* Incorporates in-depth five forces competitive environment analysis and scorecards
* Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country. .
* Includes a five-year forecast of the industry
Highlights
The BRIC Media market grew by 9.3% between 2004 and 2007 to reach a value of $100.9 billion.
In 2013, the market is forecast to have a value of $174.9 billion, an increase of 9.6% from 2008.
China was the fastest growing country with a CAGR of 11.7% over the 2004-2007 period.
Why you should buy this report
* Spot future trends and developments
* Inform your business decisions
* Add weight to presentations and marketing materials
* Save time carrying out entry-level research
Market Definition
The media industry consists of the advertising, broadcasting & cable TV, publishing and movies & entertainment markets.
The advertising market consists of agencies providing advertising including display advertising services. The market value reflects income of the agencies from such services.
The broadcasting & cable TV market consists of all terrestrial, cable and satellite broadcasters of digital and analog television programming. The market is valued as the revenues generated by broadcasters through advertising, licensing (or public donations) and subscriptions.
The publishing market consists of books, newspaper and magazines, and advertising revenues generated in these segments.
The movies & entertainment market includes both producers and distributors of public entertainment formats, such as movies, music and sports. The sports and movie box office sectors have been valued as the revenues received by box offices from total annual admissions. The music and video sectors have been valued using the retail selling price (RSP) of items, such as DVD, VHS and CD.
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| Media - Global Group of Eight (G8) Industry Guide | Industry Guide | 2/9/2009 | PDF |
| Description |
| Datamonitor's Media - Global Group of Eight (G8) Industry Guide is an essential resource for top-level data and analysis covering the Media industry in each of the G8 (United States, Canada, Germany, France, United Kingdom, Italy, Russia and Japan) countries. The report includes easily comparable data on market value, volume, segmentation and market share, plus full five year market forecasts. It examines future problems, innovations and potential growth areas within the market.
Scope of the Report
* Contains an executive summary and data on value, volume and segmentation
* Provides textual analysis of the industry's prospects, competitive landscape and profiles of the leading companies
* Incorporates in-depth five forces competitive environment analysis and scorecards
* Compares data from the US, Canada, Germany, France, UK, Italy, Russia and Japan, alongside individual chapters on each country. .
* Includes a five-year forecast of the industry
Highlights
The G8 Media market grew by 2.1% between 2004 and 2007 to reach a value of 686.9 billion
In 2013, the market is forecast to have a value of $780.3 billion, an increase of 2.1% from 2008.
The US is the world’s largest market and generates 53% of global revenues.
Why you should buy this report
* Spot future trends and developments
* Inform your business decisions
* Add weight to presentations and marketing materials
* Save time carrying out entry-level research
Market Definition
The media industry consists of the advertising, broadcasting & cable TV, publishing and movies & entertainment markets.
The advertising market consists of agencies providing advertising including display advertising services. The market value reflects income of the agencies from such services.
The broadcasting & cable TV market consists of all terrestrial, cable and satellite broadcasters of digital and analog television programming. The market is valued as the revenues generated by broadcasters through advertising, licensing (or public donations) and subscriptions.
The publishing market consists of books, newspaper and magazines, and advertising revenues generated in these segments.
The movies & entertainment market includes both producers and distributors of public entertainment formats, such as movies, music and sports. The sports and movie box office sectors have been valued as the revenues received by box offices from total annual admissions. The music and video sectors have been valued using the retail selling price (RSP) of items, such as DVD, VHS and CD.
Any currency conversions used in the creation of this report have been calculated using constant 2008 annual average exchange rates. For the purposes of this report the Americas comprises Brazil, Canada, Mexico, and the US.
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| Media - North America (NAFTA) Industry Guide | Industry Guide | 2/9/2009 | PDF |
| Description |
| Datamonitor's Media - North America (NAFTA) Industry Guide is an essential resource for top-level data and analysis covering the Media industry in each of the North American Free Trade Agreement (United States, Canada, and Mexico) countries. The report includes easily comparable data on market value, volume, segmentation and market share, plus full five year market forecasts. It examines future problems, innovations and potential growth areas within the market.
Scope of the Report
* Contains an executive summary and data on value, volume and segmentation
* Provides textual analysis of the industry's prospects, competitive landscape and profiles of the leading companies
* Incorporates in-depth five forces competitive environment analysis and scorecards
* Compares data from the US, Canada and Mexico, alongside individual chapters on each country. .
* Includes a five-year forecast of the industry
Highlights
The NAFTA media market reaches a value of $401.7 billion in 2007.
The US is the leading country among the NAFTA bloc, with market revenues of $371.4 billion in 2007
Mexico was the fastest growing country, with a CAGR of 3.4% over the 2004–2007 period.
Why you should buy this report
* Spot future trends and developments
* Inform your business decisions
* Add weight to presentations and marketing materials
* Save time carrying out entry-level research
Market Definition
The media industry consists of the advertising, broadcasting & cable TV, publishing and movies & entertainment markets.
The advertising market consists of agencies providing advertising including display advertising services. The market value reflects income of the agencies from such services.
The broadcasting & cable TV market consists of all terrestrial, cable and satellite broadcasters of digital and analog television programming. The market is valued as the revenues generated by broadcasters through advertising, licensing (or public donations) and subscriptions.
The publishing market consists of books, newspaper and magazines, and advertising revenues generated in these segments.
The movies & entertainment market includes both producers and distributors of public entertainment formats, such as movies, music and sports. The sports and movie box office sectors have been valued as the revenues received by box offices from total annual admissions. The music and video sectors have been valued using the retail selling price (RSP) of items, such as DVD, VHS and CD.
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| Documents & Records Management: An Analysis of Market Trends to 2013 | Report | 2/4/2009 | PDF |
| Description |
| Introduction
As the global economy shows few signs of recovery from the downturn, the DRM market is expected to show a healthy growth despite certain challenges in the post-consolidation phase. This report aims to provide clarity to vendors and investors in DRM solutions by bringing together a comprehensive view of the market dynamics and analyzing the growth opportunities.
Scope
*Provides an overview of the most important trends affecting the DRM market, including an assessment of the competitive dynamics.
*Delivers a comprehensive assessment of the current state of the DRM market and the changing preferences of end-users.
*Presents Datamonitor's view on the future of the industry value chain and recommends specific go-to-market strategies.
Highlights
The DRM market has gone through significant consolidation activity over the last three years and is now witnessing the entry of a new genre of vendors. The market is expected to attract user investments at a healthy rate, but certain challenges around product rationalization need to be addressed.
Technology evolution in the DRM market has been driven by user preferences for rationalized portfolios, broader content management functionality and newer paradigms such as social computing. The convergence between traditional DRM and ECM is increasingly evident, with collaboration and workflow management now perceived as standard DRM features.
Datamonitor's analysis of the changing dynamics in the competitive landscape and market preferences calls for a re-evaluation of go-to-market strategies. Datamonitor believes vendors should assess the diversity of end-user needs and increased competition and target specific channels to reach customers.
Reasons to Purchase
*Gain an in-depth knowledge on the dynamics of DRM market post consolidation and the growth strategies of vendors
*Understand the changing preferences of users and technology evolution in the DRM space
*Adjust go-to-market strategies to address current market challenges
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| Decision Matrix: Selecting a Unified Communications Vendor(Competitor Focus) | Report | 2/4/2009 | PDF |
| Description |
| Introduction
The Unified Communications Decision Matrix outlines the competitive dynamics within the UC market and guides IT decision makers to select a vendor based on its product strength, reputation among customers, and impact in the market. Datamonitor provides a holistic view of vendor capabilities and recommends those you should explore, consider and, most importantly, shortlist.
Scope
*Provides an overview of the most important trends affecting the UC market and influencing its competitive dynamics.
*Delivers a comprehensive comparison of vendors' market impact, products, and end-user sentiment.
*Presents a detailed view of each vendor's strengths and weaknesses, and provides advice on the suitability of their offering.
*UC vendors profiled include: Alcatel-Lucent, Avaya, Cisco, Interactive Intelligence, Nortel, ShoreTel, Siemens Enterprise Communications, TeleWare.
Highlights
Undoubtedly 2008 was a tumultuous year for the UC market. There were significant changes both to the competitive landscape and to the products and services offered by vendors. It is expected that 2009 will continue to see significant evolution in the market, particularly in regards to the positioning of vendors and their products.
Datamonitor believes that closer integration between collaboration suites and enterprise applications will be an interesting trend to watch in 2009. Beyond basic integration to create a unified inbox for email, sales leads and sign-off processes, there is tremendous scope for using collaboration tools to manage unstructured business processes.
Datamonitor expects consolidation to dominate the competitive landscape. However, it is not impossible that one of the large enterprise technology vendors will diversify its offering and acquire expertise and market share in the telecommunications industry.
Reasons to Purchase
*Gain detailed knowledge of UC vendors' strengths with regards to products, user sentiment and market impact.
*UC vendors can benchmark their performance in various key criteria against their competitors.
*IT managers will gain valuable insight to improve their UC strategy and inform their purchasing decisions.
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| Monthly IT Services News Analysis, January 2009 | Brief | 2/4/2009 | PDF |
| Description |
| Introduction
Datamonitor's IT Services analysis team takes an in-depth view of activity in the IT services market over the last month, covering systems integrators, IT consultancies, outsourcers and BPO providers.
Scope
*This analysis report provides: insight into the month's top stories;
*Contract news;
*Other news in brief;
*Company profiles.
Highlights
This edition of the Monthly IT Services News Analysis contains: a look at the fallout from the Satyam scandal; an in-depth report on the quarterly results of India's top outsourcers; and a profile of Infosys Technologies.
Reasons to Purchase
*This brief rounds up all of the big news in the global IT services market from the past month;
*In addition, it provides in-depth analysis and opinion on the issues currently shaping the market.
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| IT Services Contracts Monthly Roundup, December 2008 | Brief | 1/30/2009 | PDF |
| Description |
| Introduction
An analyst-based report on the contracts signed in the previous month, with graphical representation of key activity by volume and value for industries and IT services domains. The analysis will cover any significant deals and compare activities to the previous 12 months, highlighting contracts up for expiration.
Scope
*Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America
*Covers all deal types in all IT services domains, including infrastructure, applications and BPO
Highlights
The main trends seen during the month include y-o-y increase in the value and volume of deals. Deal volume was 6% less than the average deal volume recorded for the last twelve months. Volume of deals with values ranging between $100m and $500m increased significantly over the last year.
Other trends include enterprises preferring shorter deals with durations of less than three years, defense and government agencies contributed 48% of the total deal value during the month, EMEA's contribution to total contract signings declining in December, and Nokia Siemens Networks winning the highest total deal value.
Of all the contracts expiring in the next six months, 22% are application management contracts.
Reasons to Purchase
*Track major deals among your competitors and plan your strategy accordingly
*Understand which deals are set to expire, and when
*Analyze trends by IT Services domain and by client industry and country
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| 2009 Trends to Watch: Insurance Technology | Brief | 1/29/2009 | PDF |
| Description |
| Introduction
Insurers across the globe are reeling from one of the worst years on record. The arrival of a New Year will deliver little respite, however. While 2009 should not have the same surprises as '08 for example, the collapse and government bailout of the once-venerable American International Group (AIG) the year will be full of challenges.
Scope
*An overview of the market environment facing insurers in 2009
*Datamonitor's view of the technology priorities for both life and non-life insurers
*Action points to help vendors in the insurance technology market
Highlights
The greatest near-term difficulty facing both life and non-life insurers will be continued pressure on profitability as a result of weak demand and poor investment performance.
In the coming year, insurers will seek ways to replace fixed costs with variable costs, which will drive adoption of alternative delivery models.
If 2008 was the year that mismanaged risk culminated in disaster, then 2009 will be the year that risk takes center stage. In general, insurers will spend a great deal of time, energy and money on risk management.
Reasons to Purchase
*Learn about the trends in insurance technology in 2009
*Gain insight into where insurance companies are investing
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| European and US Digital TV,2007 - 2012 (Market Model) | Interactive Model | 1/29/2009 | Interactive Model |
| Description |
| Introduction
The broadcast sector is evolving as consumers expect more from their TV offerings and on-demand services transform the method consumers obtain content. As service operators compete in an crowded marketplace, there is rising pressure on reducing churn to alternative networks. This model provides national DTV subscriber market sizes as well as forecasts for potential platform growth until 2012.
Reasons to Purchase
*Track key sector trends for digital television platforms.
*Obtain subscriber data on key service operators.
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| Introduction
The broadcast sector is evolving as consumers expect more from their TV offerings and on-demand services transform the method consumers obtain content. As service operators compete in an crowded marketplace, there is rising pressure on reducing churn to alternative networks. This model provides national DTV subscriber market sizes as well as forecasts for potential platform growth until 2012.
Reasons to Purchase
*Track key sector trends for digital television platforms.
*Obtain subscriber data on key service operators.
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| Global BPO Services Interactive Model - 2009 (Interactive Model) | Interactive Model | 1/29/2009 | Interactive Model |
| Description |
| Introduction
This interactive model allows users to access multiple data points associated with the business process outsourcing sector, including market sizes, vertical splits and horizontal function breakouts.
Reasons to Purchase
*Understand the current size of major BPO markets globally;
*Learn about how the BPO space will grow between 2008 and 2013;
*Identify what will be the key vertical, horizontal and offshore market hotspots in the coming years.
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| Using Technology to Relieve VOD Growing Pains (Strategic Focus) | Report | 1/29/2009 | PDF |
| Description |
| Introduction
Cable and IPTV organizations are using VOD to differentiate their offering from other platforms. VOD operators are exponentially growing the content available over VOD. This growth has placed enormous strain on storage and delivery networks, which in turn impacts quality of service. This report looks at how technology vendors address particular pain points in the VOD delivery model.
Scope
*Details the different pain points caused by an exponential growth in VOD libraries and the introduction of HD content.
*Highlights some of the methods technology providers have sought to alleviate issues such as bandwidth constraints and customer retention.
*Provides forecasts for VOD servers & storage and software for Western Europe and the US.
Highlights
Intense competition in the broadcast sector has forced operators to differentiate, leading cable and IPTV operators to offer VOD services. While VOD is a powerful differentiator for cable and IPTV providers, Datamonitor believes that satellite operators in particular will seek to close the gap.
There are three separate income streams available to a VOD operator: subscription fees, pay per view and advertising revenues. Technology vendors are critical to maximizing all three revenue streams available to a VOD service provider.
Rapid expansion of VOD content is causing the most disruption in the VOD space as far as technology is concerned, with vendors required to provide solutions to a number of problems. How and where to store the assets; how to overcome bandwidth issues; and how to drive users towards premium content.
Reasons to Purchase
*Understand the drivers causing cable and IPTV operators to invest heavily in VOD services.
*See where the specific pain points are occurring in the VOD business model and the extent to which technology alleviates this pain.
*See forecasts for the growth in VOD revenues for technology vendors.
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